Get in Touch With Us
Have a question about one of the sites we cover, spotted something that needs updating, or want to flag a concern? This page explains how to get in touch and what you can expect once you do.
How to Reach Our Team
Email is the best way to contact us. We read every message that comes in and try to respond within two working days. Send your note to [email protected] and, where possible, tell us straight away what your message is about — a review, a bonus offer, a technical issue with the site, or something else. That lets us route it to the right person and get back to you sooner.
What We Can Help With
- Questions about our rankings — If you want to know why a particular site sits where it does in our list of California casino options, or how a bonus offer works, ask us and we will explain in plain terms.
- Corrections and updates — Bonus terms, editorial ratings, and payout information can change on the operator's side. If you notice something on mivcalifornia.org that looks out of date, let us know so we can look into it.
- Content suggestions — If there is a topic around California online casinos, banking options, or mobile play that you would like us to cover in more depth, we are open to hearing it.
- Partnership or editorial enquiries — If you work with an operator or a related business and want to discuss a possible working relationship, introduce yourself and outline what you have in mind. We are upfront that this site may earn commission from some of the operators it lists, but that never decides how a site is ranked.
- Responsible gambling concerns — If you, or someone you know, is finding gambling difficult to control, please say so in your message. We will not be able to provide personal counselling, but we can point you toward the right support.
What Happens After You Send a Message
A real person reviews every email that reaches us — there is no automated reply standing in for an actual response. Our aim is to reply within two working days, though it can take a little longer during busier periods. If your question relates to a specific operator's account, deposit, or withdrawal, we would still recommend contacting that operator's own customer support directly, since they hold your account details and we do not.
If You Need Support Beyond This Site
We are a review and comparison site, not a gambling operator, and we cannot access or manage anyone's casino account. If your enquiry is urgent — for example, a payment issue with a site you have joined — go directly to that operator's support channel first, as they can act on your account in a way we cannot.
If gambling has stopped feeling like entertainment and started feeling like a problem, help is available at any time. Call or text the National Problem Gambling Helpline at 1-800-GAMBLER, or look into California's own resources through CalGETS. These services are free, confidential, and separate from any casino operator.
Before You Write In
A couple of quick reminders that help us help you faster:
- Include the name of the casino site your question relates to, if applicable.
- Avoid sending account numbers, passwords, or full payment card details by email — we will never ask for these.
- If you are asking about eligibility or legal status of online gambling in California, be aware that rules can be complex and are best confirmed with a legal professional rather than taken as definitive from any review site, including ours.
Real-money online casino play is intended for adults aged 21 and over who are physically located where such play is permitted. If you are unsure whether a site is right for you, our guide to trusted casino options covers some of the broader questions readers ask before signing up.
We appreciate you taking the time to reach out. Reader questions and corrections genuinely shape how we keep this site accurate and useful, and we look forward to hearing from you.